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KEL5 Event Rules

Version: 2026-10-07 · Effective date: 7 October 2026

These Event Rules apply to all attendees, players, spectators, guests, staff, volunteers, media, partners and other persons present at KEL5.

KEL5 is organised by the Organiser identified in the KEL5 Terms of Sale and Event Entry.

By attending KEL5, you agree to follow these Event Rules, the KEL5 Terms of Sale and Event Entry, Venue rules, staff instructions and applicable law.

1. General conduct

KEL5 is intended to be a safe, fair and welcoming LAN tournament.

All attendees must behave respectfully towards:

• other attendees;
• players;
• staff and volunteers;
• venue staff;
• commentators, streamers and production crew;
• sponsors and partners;
• guests and visitors.

The following behaviour is not allowed:

• harassment;
• threats;
• violence;
• intimidation;
• stalking;
• discrimination;
• hate speech;
• sexual harassment;
• unwanted physical contact;
• deliberate disruption of the event;
• unsafe behaviour;
• cheating;
• fraud;
• ticket abuse;
• damage to property;
• refusal to follow reasonable staff instructions.

Staff may intervene where behaviour creates a safety issue, disrupts the event, affects tournament integrity or makes other attendees uncomfortable.

2. Staff authority

Event staff may give reasonable instructions relating to:

• entry and check-in;
• queues and movement around the venue;
• tournament operations;
• stream and production areas;
• equipment use;
• safety;
• accessibility;
• media concerns;
• emergency procedures;
• removal from restricted areas.

Attendees must follow reasonable staff instructions.

Refusal to cooperate with staff may result in refused entry, removal from the event, ticket invalidation or further action.

3. Age restriction and minors

KEL5 is a 16+ event.

People under 16 are not permitted to attend, unless the Organiser has given explicit written approval in exceptional circumstances.

Attendees aged 16 or 17 may attend only with permission from a parent or legal guardian.

The Organiser may require a 16- or 17-year-old attendee to provide:

• written parent or legal guardian approval;
• parent or legal guardian contact details;
• proof of age;
• other reasonable information needed for safety, venue or legal reasons.

The Organiser may refuse entry where an attendee cannot provide required age or guardian-related information, where the information appears false or incomplete, or where venue rules, safety requirements or applicable law require refusal.

A parent or legal guardian remains responsible for deciding whether attendance is appropriate for the minor.

Additional rules for minors may be published before the event.

4. Tickets, passes and check-in

Entry requires a valid KEL5 ticket or pass.

Each QR pass is valid for one successful check-in only.

Tickets may be rejected if they are:

• reused;
• copied;
• refunded;
• unpaid;
• cancelled;
• chargeback-affected;
• invalidated;
• event-blocked;
• linked to a banned account;
• obtained through fraud or abuse;
• used by someone who does not meet age or guardian-approval requirements.

Attendees may be asked to provide reasonable information needed to verify a ticket, resolve a ticket issue or prevent abuse.

Do not share your QR pass publicly or with another person. The Organiser is not responsible if a ticket is used by someone else because the QR pass was shared, leaked or not kept secure.

5. osu! account-linked tickets

KEL5 tickets are linked to the verified osu! account used during purchase.

Attendees must not use another person’s osu! account to bypass event rules, ticket limits, bans or eligibility checks.

Corrections or transfers may be allowed only with Organiser approval.

The Organiser may refuse a correction or transfer where fraud, abuse, resale, ban evasion or safety concerns are reasonably suspected.

6. Badges, wristbands and access areas

If badges, wristbands, lanyards or other access markers are used, attendees must keep them visible where requested by staff.

Do not lend, sell, copy, swap, damage or tamper with access markers.

Some areas may be restricted to players, staff, production, media, partners, venue staff or authorised guests only.

Entering restricted areas without permission may result in removal from that area or from the event.

7. Harassment and discrimination

KEL5 does not allow harassment or discrimination based on, for example:

• nationality;
• ethnicity;
• race;
• religion or belief;
• gender;
• sexual orientation;
• disability;
• age;
• appearance;
• language;
• skill level;
• team affiliation;
• online identity.

Harassment includes, but is not limited to:

• insults or targeted abuse;
• repeated unwanted contact;
• intimidation;
• threats;
• unwanted sexual comments;
• unwanted touching;
• photographing or recording someone in a harassing way;
• deliberately following someone after being asked to stop;
• doxxing or sharing private information;
• encouraging others to harass someone.

Report harassment to event staff as soon as possible. Staff may take action based on the situation, including warnings, separation of people involved, removal from the event, ticket invalidation or contacting venue security or authorities.

8. Harassment, threats and conduct outside the event

Harassment, threats, doxxing, stalking, intimidation, targeted abuse, hate speech or serious misconduct connected to KEL5 may result in action even if it happens outside the physical event.

This may include conduct on:

• social media;
• Discord;
• osu!;
• livestream chats;
• private messages;
• public community spaces;
• other online or offline spaces connected to KEL5, attendees, players, staff, partners or the wider event community.

The Organiser may consider outside conduct where it creates a reasonable concern for:

• attendee safety;
• staff safety;
• player safety;
• event integrity;
• harassment prevention;
• ban evasion;
• fraud or ticket abuse;
• serious disruption of the event.

Depending on the situation, the Organiser may refuse entry, remove an attendee, invalidate a ticket, issue an event ban, ban the person from future KEL events, report the issue to platform moderators, report the issue to venue security, or contact appropriate authorities.

The Organiser will consider the seriousness of the conduct, available evidence, risk to the event, risk to people involved, previous behaviour and cooperation with staff.

A person who believes they were banned or blocked incorrectly may contact [email protected] for manual review.

9. Safety and emergencies

Attendees must not create safety risks for themselves or others.

Do not block:

• emergency exits;
• corridors;
• stairways;
• fire equipment;
• staff-only routes;
• production or technical areas.

In an emergency, follow instructions from event staff, venue staff, security or emergency services.

Do not interfere with alarms, emergency equipment, fire extinguishers, first-aid equipment, evacuation routes or safety signage.

10. Venue, equipment and property

Attendees must respect the venue, event equipment, tournament equipment, production equipment, furniture, decorations, sponsor materials and the property of other attendees.

Do not damage, misuse, move, disconnect or interfere with:

• PCs;
• monitors;
• keyboards;
• mice;
• tablets;
• headsets;
• audio equipment;
• cameras;
• lighting;
• stream equipment;
• network equipment;
• power cables;
• furniture;
• decorations;
• venue property;
• sponsor or partner materials;
• another person’s belongings.

Attendees may be responsible for actual, reasonable and documented repair, replacement or cleaning costs for damage they intentionally, recklessly or negligently cause, subject to applicable law.

If damage occurs, the attendee must immediately inform event staff or venue staff and cooperate reasonably in documenting and resolving the issue.

The Organiser may refuse entry, remove an attendee from the event, invalidate a ticket or take further action where an attendee damages property, attempts to hide damage, refuses to cooperate or creates a safety risk.

Removal from the event does not automatically remove responsibility for damage already caused.

11. Personal belongings

Attendees are responsible for their own personal belongings.

Do not leave valuable items unattended.

The Organiser is not responsible for lost, stolen or damaged personal items except where liability cannot legally be excluded.

If you find lost property, give it to event staff or venue staff.

12. Alcohol, drugs, smoking and vaping

The Venue may sell alcohol through its own authorised venue staff. KEL Tournaments does not sell or serve alcohol.

Alcohol sales are handled by the Venue under the Venue’s own licence, rules and legal responsibilities.

Attendees under 18 must not buy, receive, possess or consume alcohol at the event.

Attendees must not provide, share, buy or attempt to buy alcohol for a person under 18.

The Venue or event staff may ask for proof of age where alcohol, age restrictions or safety concerns are involved.

Illegal drugs are not allowed.

Smoking and vaping are allowed only in areas where the Venue permits them.

The Organiser may refuse entry or remove an attendee who is intoxicated, disruptive, unsafe, in breach of alcohol rules, or unable to follow reasonable staff or venue instructions.

13. Food and drinks

Outside food and drinks may not be brought into the Venue, except for water.

Water may be brought in only where allowed by Venue rules and staff instructions.

The Organiser or Venue may make reasonable exceptions for medical, accessibility, dietary or safety reasons.

Attendees must keep drinks away from PCs, monitors, production equipment, stream equipment, power cables and other sensitive equipment unless staff or Venue rules allow otherwise.

Spills, mess or food-related damage must be reported to staff immediately.

The Organiser or Venue may refuse items that breach Venue rules, safety rules or these Event Rules.

14. Tournament integrity and cheating

Players must follow the official tournament rules, match rules and staff decisions.

The following are not allowed:

• cheating;
• account sharing;
• impersonation;
• match manipulation;
• intentional abuse of technical issues;
• harassment of opponents or staff;
• interfering with tournament equipment;
• bypassing tournament procedures;
• refusing reasonable tournament staff instructions.

Competition penalties may include warnings, map penalties, match penalties, disqualification or removal from the event, depending on the official tournament rules and circumstances.

15. Streaming, recording and photography by attendees

Attendees may take casual photos or short recordings for personal use, unless staff, venue rules or specific signage say otherwise.

Do not record or photograph:

• staff-only areas;
• restricted areas;
• payment or check-in screens;
• private documents;
• another person’s personal data;
• someone who has clearly asked you to stop;
• situations where recording would be harassing, unsafe or disruptive.

Do not livestream, record or photograph in a way that interferes with players, staff, production, tournament operations or other attendees.

Commercial filming, press activity, sponsor filming or creator coverage may require Organiser approval.

16. Official photography, recording and livestreaming

KEL5 may be photographed, recorded and livestreamed.

Attendance in public event areas may result in incidental appearance in:

• photos;
• recordings;
• livestreams;
• crowd shots;
• event coverage;
• recap materials;
• background footage.

If you have a specific media concern, contact staff before or during the event. The Organiser will consider reasonable measures where practicable, but cannot guarantee removal from all live, crowd or background footage.

17. Accessibility and health-related needs

Attendees who need accessibility-related support should contact the Organiser as early as possible at:

[email protected]

The Organiser will consider reasonable measures where practicable, taking into account the venue, event format, staffing, safety and technical limits.

Attendees with urgent health or safety concerns should contact event staff or venue staff immediately.

18. Prohibited items

The Organiser or Venue may refuse items that are illegal, unsafe, disruptive or unsuitable for the event.

Prohibited or restricted items may include:

• weapons or weapon-like items;
• illegal drugs;
• dangerous tools;
• fireworks or pyrotechnics;
• smoke devices;
• laser pointers;
• items that can damage equipment;
• large items that block routes or emergency exits;
• loud devices that disrupt the event;
• unauthorised commercial materials;
• items prohibited by Venue rules.

Staff may ask an attendee to remove, store or dispose of an item where necessary for safety, venue compliance or event operations.

19. Commercial activity and promotion

Unauthorised selling, advertising, leafleting, sponsorship activity, product promotion, giveaways or commercial recording is not allowed without Organiser approval.

This rule does not prevent ordinary personal conversation, casual social posting or non-commercial sharing of event experiences.

20. Enforcement

Depending on the situation, staff may take one or more of the following actions:

• verbal reminder;
• warning;
• separating attendees involved in an issue;
• refusal of entry;
• removal from a restricted area;
• removal from the event;
• ticket invalidation;
• tournament penalty;
• ban from future KEL events;
• report to venue security;
• report to appropriate authorities where necessary.

The Organiser may consider the seriousness of the issue, evidence available, safety risk, intent, previous behaviour and cooperation with staff.

Refund consequences are handled under the KEL5 Terms of Sale and Event Entry and applicable law.

21. Complaints and reports

Event issues may be reported to staff during the event.

After the event, complaints or reports may be sent to:

[email protected]

A report should include as much useful information as possible, such as:

• what happened;
• when and where it happened;
• people involved, if known;
• witnesses, if any;
• screenshots, photos or other evidence, if available.

The Organiser may ask for additional information reasonably needed to investigate the issue.

Complaints about Tickets, Merchandise or the Event as a service are handled under the KEL5 Terms of Sale and Event Entry, which also set the 14-day response time.

22. Changes to these Event Rules

The Organiser may make reasonable updates to these Event Rules for safety, venue requirements, event operations, legal compliance or tournament integrity.

Material changes will be communicated through official channels where reasonably practical.

Changes do not remove mandatory consumer rights that apply under applicable law.

These Event Rules are available in Polish and English. If the versions differ, the Polish version prevails.